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Data Protection Policy of CLINICA HOLLYWOOD MEDISTETICA S.L.

 

  1. Who is the Data Controller of your personal data?

 

The data controller for the different processes related to the management of users, clients, potential clients, collaborators, and suppliers is CLINICA HOLLYWOOD MEDISTETICA S.L., with registered office at AVDA. CONDES DE SAN ISIDRO, PASAJE LA CAMBORIA, EDIF. FUENGIROLA 1,1º, 29640 FUENGIROLA (MÁLAGA), and VAT number B92534484.

 

For the purposes of our data protection policy, the contact telephone number is 952583182 and the contact email address is atenciaonalcliente@doctorapaez.com.

    

 

  1. What type of data do we have about you and how have we obtained it?

 

The categories of personal data that CLINICA HOLLYWOOD MEDISTETICA S.L. processes about its clients and suppliers are:

  • Identification data
  • Postal or electronic addresses
  • Commercial information
  • Economic and transaction data
  • Image
  • Health data

 

All the aforementioned data has been obtained either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other information necessary to carry out the contractual relationship between the parties. It is your or your company’s obligation to provide us with updated data in the event of modification. Regarding job candidates, we have obtained your data either through your CV submission or by receiving your application via a job portal. In the latter case, you have authorized the transfer of your data to our company by uploading your CV to the portal.

 

  1. How long will we keep your data?

 

The personal data relating to individuals linked to potential clients, clients, and suppliers collected by CLINICA HOLLYWOOD MEDISTETICA S.L. through various contact forms and/or data collection methods will be kept unless deletion is requested by the data subject. Data provided by our clients and suppliers will be kept as long as the business relationship between the parties continues, always respecting the legally mandated minimum retention periods according to each subject matter.

In any case, CLINICA HOLLYWOOD MEDISTETICA S.L. will retain your personal data for the time reasonably necessary to address issues or resolve problems, improve services, activate new services, and comply with applicable legal requirements. This means we may retain your data for a reasonable period even after you stop using our services or website. After this period, your personal data will be deleted from all systems of CLINICA HOLLYWOOD MEDISTETICA S.L.

 

  1. For what purpose and on what legal basis do we process your data?

 

At CLINICA HOLLYWOOD MEDISTETICA S.L., we process the data provided by individuals to manage activities derived from specific procedures in the areas of sales, after-sales service, supplier management, candidate management, service quality, etc. In this way, we will use your data to carry out the following actions based on the respective legal basis:

 

PROCESSING PURPOSE LEGAL BASIS
Ensure the security of facilities, property, and individuals. Public interest task or exercise of official authority
Accounting, tax, administrative management, and client billing (Pre-)contract performance; Regulatory obligation
Managing information requests via web forms or social media Data subject’s consent
Managing patient data and medical records (Pre-)contract performance
Operations for segmenting potential clients, outreach campaigns, advertising exclusion Data subject’s consent
Advertising and marketing operations to retain clients Legitimate interest
Fiscal, accounting, and administrative management with independent professionals (Pre-)contract performance; Regulatory obligation

 

Regarding the referenced legal basis, you are required to provide your personal data. If you do not, it will not be possible to execute your contract or comply with legal obligations or those derived from public authorities.

 

  1. Who will your data be shared with?

 

CLINICA HOLLYWOOD MEDISTETICA S.L. will never share your personal data with any third-party company intending to use them for direct marketing unless you have expressly authorized it.

We inform you that we may disclose your personal data to public administration bodies and competent authorities when legally required or when acting in good faith we believe that such action is reasonably necessary to comply with legal proceedings, respond to any claim or legal demand, or protect the rights of CLINICA HOLLYWOOD MEDISTETICA S.L., its clients, or the public.

CLINICA HOLLYWOOD MEDISTETICA S.L. may provide your personal data to third parties (e.g., internet service providers helping us manage our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting advisors, etc.). In all cases, these third parties must maintain the same levels of security as CLINICA HOLLYWOOD MEDISTETICA S.L. and are bound by legal agreements to keep your data confidential and secure, and to use them only under instructions from CLINICA HOLLYWOOD MEDISTETICA S.L.

 

  1. What are your rights as a data subject?

 

Anyone has the right to obtain confirmation as to whether CLINICA HOLLYWOOD MEDISTETICA S.L. is processing personal data concerning them.

In particular, data subjects can request the right of access to their personal data and receive it in a structured, commonly used, and machine-readable format if processed by electronic means (right to data portability).

They can also request the right to rectification of inaccurate data or request its deletion when, among other reasons, the data is no longer necessary for the purposes collected.

Additionally, under certain circumstances, data subjects may request the restriction of processing of their data or object to its processing for reasons related to their particular situation. CLINICA HOLLYWOOD MEDISTETICA S.L. will stop processing the data unless there are compelling legitimate grounds, or for the exercise or defense of legal claims, or in the cases established by applicable law.

You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

At any time, you may exercise these rights in writing using the contact information provided in Section 1, ‘Data Controller’. The company reserves the right to request proof of identity of the applicant when such verification cannot be performed by other means.

You also have the right to lodge a complaint with the Spanish Data Protection Agency if you are not satisfied with the response to the exercise of your rights.

Spanish Data Protection Agency

C/ Jorge Juan, 6 – 28001 – Madrid

Phone: 901100099 / 912663517

 

  1. Data protection for website users

 

In accordance with Regulation (EU) 2016/679, CLINICA HOLLYWOOD MEDISTETICA S.L. informs you that the personal data of website users (such as data provided through completed forms and associated metadata: date, time, IP address, etc.) will be processed for the purposes indicated in each web form. This processing is based on your own consent. By clicking “SEND,” the user consents to the processing of their data by CLINICA HOLLYWOOD MEDISTETICA S.L.

We also inform you that unless legally required or with your explicit consent, CLINICA HOLLYWOOD MEDISTETICA S.L. will not transfer your data to third parties.

Likewise, users may exercise their rights of access, rectification, or deletion of data, and other rights recognized by this policy and regulated by Regulation (EU) 2016/679, by writing to the contact address provided in Section 1, ‘Data Controller’.

Additionally, in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, CLINICA HOLLYWOOD MEDISTETICA S.L. undertakes not to send advertising via email without having first obtained the express authorization of the recipient. Users may opt out of receiving advertising by ticking the appropriate box.

 

  1. Other relevant information about our Privacy Policy

 

8.1            Security Measures

CLINICA HOLLYWOOD MEDISTETICA S.L. adopts the security levels required by current European and Spanish data protection regulations, taking into account the state of the art, implementation costs, and the nature, scope, context, and purposes of processing, as well as the varying likelihood and severity of risks to the rights and freedoms of individuals.

8.2            Processing of Minors’ Data

Under Regulation (EU) 2016/679 and Organic Law 3/2018 (LOPDGDD), minors over 14 years old may give consent to the contracting of information society services (e.g., signing up for a forum, completing a contact form, etc.). However, CLINICA HOLLYWOOD MEDISTETICA S.L. is responsible for verifying the truthfulness of the stated age.

For data processing of minors under 14, data will always be collected with the express consent of their parents or legal guardians.

8.3            Modifications to our Data Protection and Privacy Policy

From time to time, CLINICA HOLLYWOOD MEDISTETICA S.L. may modify or update this Data Protection Policy. Please review this section regularly to check for changes and how they may affect you.

8.4      Why is it necessary to accept this Data Protection and Privacy Policy?

This section provides all the necessary information in an easily accessible way so you can understand the types of data CLINICA HOLLYWOOD MEDISTETICA S.L. collects about users, potential clients, clients, and/or suppliers, the purposes pursued, your rights as a data subject, and how to exercise them. Therefore, by voluntarily submitting your personal data through our contact means and/or initiating a business relationship, we consider you acknowledge and accept the processing of your data as described in this policy. This personal data will only be used for the purposes for which it was provided or when national or regional regulations allow us to do so.

We must also warn you that refusal to provide certain requested data could hinder the contractual relationship and the provision of services under the business contract.

If you have any questions about this Data Protection Policy for Users, Potential Clients, Clients, and Suppliers of CLINICA HOLLYWOOD MEDISTETICA S.L., please contact us using the address provided in Section 1, ‘Data Controller’, and we will be happy to assist you and answer any additional questions you may have.

 

  1. Applicable Law

 

This Data Protection Policy shall be governed at all times by the provisions of Spanish and European legislation on personal data protection and privacy.